About Us

Welcome to GoldenRoo Casino, an online casino created for players who enjoy clear rules, fast payments and a huge choice of games. This About Us page explains who we are, how we operate, and what you can expect every time you log in.

Who We Are

GoldenRoo Casino is an online and live casino brand scheduled for release in 2026. We are operated by Tusitier LTD, a company registered in the Marshall Islands under registration number 137952. Our registered address is Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960.

We are licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202505043-FI2, issued in the Autonomous Island of Anjouan, Union of the Comoros. The licence status is active, and our processes are built around that regulatory framework.

Our Mission

Our mission at GoldenRoo Casino is simple: to offer a safe, transparent and engaging online casino where adults can enjoy fair games, clear bonuses and reliable payouts. We focus on three main promises:

Keep your experience safe and private
Offer a deep and varied game catalogue
Handle payments and support with care and speed

Our Brand Values

The GoldenRoo Casino brand is built around Australian-style straight talk and respect for the player. We value:

Honesty: Clear rules, visible bonus terms and realistic expectations
Security: Protected data, age checks and fair-play standards
Control: Responsible gambling tools that help you manage your play
Service: Fast, polite and informed support around the clock

Licence, Security and Fair Play

GoldenRoo Casino operates under licence from the Anjouan Gaming Authority. To support this licence, we follow strict internal controls, payment checks and game integrity standards.

Your connection to our site is protected by TLS 1.2 encryption, and sensitive data is stored in encrypted form. We apply KYC (Know Your Customer) checks before every withdrawal, with extra checks once lifetime deposits reach €5,000. We actively monitor for AML (anti-money laundering) and fraud risks, and we do not accept third party payments. VPN usage is not allowed, and each player may hold only one account.

We promote 18+ play only, and we reserve the right to close accounts or block payments that break our rules or licensing obligations.

Who Can Play

GoldenRoo Casino is open to adults aged 18 and over who are not located in restricted countries. Players from the following countries cannot open an account:

Austria
France
Germany
Netherlands
Spain
Comoros
United Kingdom
United States
FATF blacklisted countries

Games and Software Providers

GoldenRoo Casino offers a large game catalogue with 10,184 listed titles from 105 providers. Within this range, you will find more than 3,000 slots and around 180 live casino tables. Our lobby covers many game types:

Video slots, classic slots, Hold and Win games and Megaways slots
Live casino with roulette, blackjack, baccarat, Dragon Tiger and Sic Bo
Table games and poker variants
Game shows and instant win games
Crash games and Plinko titles

Some of the key providers available include BGaming, NetEnt, Nolimit City, Hacksaw, Yggdrasil, Wazdan, Quickspin, Thunderkick, Betsoft, Habanero, Kalamba, Swintt, RTG, Novomatic and many others. Popular games in our lobby feature names such as Gates of Olympus 2, Sweet Bonanza 1000, Big Bass Bonanza Hold & Spin, Starlight Princess, Fruit Party 2, Book of Dead, Gonzo's Quest Megaways, Sugar Rush 1000, Buffalo King Megaways, Legacy of Dead, Gold Rush with Johnny Cash, Plinko 2 and Sun of Egypt 3.

Bonuses and Promotions

GoldenRoo Casino runs structured bonuses with clear figures and time limits. Our welcome offer is the Three-Deposit Welcome Package, offering a total of 225% up to €1,750 plus 225 free spins across your first three deposits. The minimum deposit is €20, wagering is 40x, the maximum bonus bet is €5, and the bonus is valid for 7 days (free spins for 3 days). Maximum winnings from bonus funds are capped at 10x the bonus amount. One bonus can be active at a time, and deposit bonuses cannot be combined.

Alongside the main package, we list a broad set of promotions, including:

First Deposit Bonus: 100% up to €500 + 100 free spins
VIP First Deposit Bonus: 100% up to €1,000 + 200 free spins (code VIP100)
Second and Third Deposit bonuses with extra free spins
Wednesday Reload with 50 free spins (code WEDNESDAY50)
Friday Live Reload: 50% up to €500 (code FRIDAYLIVE)
Weekend Reload: 50% up to €500 + 25 free spins (code WEEKEND50)
VIP Weekly Reload: 75% up to €1,500 (code VIP75)
Weekly Cashback up to 20% and Rakeback up to 2%
Small, Medium and Large Bet Packages for different stake levels
Loyalty Shop bonus packages bought with loyalty points

Slots count 100% towards standard wagering, while Bonus Buy and jackpot games do not count. A withdrawal request before wagering is complete will cancel the active bonus and linked winnings. Identity checks are required before any withdrawal is paid.

VIP Program and Loyalty

For regular players, GoldenRoo Casino runs a 10-level VIP program. As you move through levels you can receive benefits such as:

Priority withdrawals for approved accounts
Personal VIP manager for higher levels
Exclusive bonuses and weekly personal offers
Monthly deposit bonus of up to 100% (up to €1,000)
Cashback of up to 20% and rakeback up to 2%
Private tournaments and loyalty quests

On top of VIP, our missions system offers clear goals and rewards. Mission paths such as “Intern: Quick Start”, “First Steps to Success”, “Experienced Player”, “Advanced” and “Elite Level” provide cash prizes from €5 to €50 and loyalty points for completing a set number of tasks.

Mobile Play and Progressive Web App

GoldenRoo Casino is fully accessible from mobile and desktop browsers. Instead of a native Android or iOS app, we provide a Progressive Web App that can be added to your home screen from a compatible browser.

The mobile‑optimised site works on Android smartphones and tablets, iPhone, iPad, Windows computers and macOS computers. Through the PWA and mobile web, you can access the casino lobby, live casino tables, slots, instant win games, Bonus Buy and Megaways sections, table games, roulette, game shows, missions, tournaments, promotions, the VIP Club, as well as deposit, withdraw and live chat functions.

Payments and Currencies

All accounts at GoldenRoo Casino operate in EUR (€). Our system stores all balances, bets and bonuses directly in EUR without currency conversion on the back end.

The usual deposit range is from €10 up to €15,000, with a minimum withdrawal of €10. We do not charge internal fees on deposits or withdrawals, though an 8% fee (minimum €4) may apply if you request to withdraw deposits that have not been wagered at least 1x.

Deposit Methods

Available deposit methods include:

Visa and Mastercard (instant)
Bank Transfer
Skrill, Neteller and Revolut
Apple Pay and Google Pay
Bitcoin, Ethereum and USDT

Withdrawal Methods

Withdrawal options match deposit options where possible, and we apply a “same method” rule where we pay back to the method you used to deposit, subject to banking rules. Typical processing times (after approval) are:

Cryptocurrencies: around 2 hours
E‑wallets: up to 24 hours
Bank cards: up to 72 hours
Bank transfers: up to 120 hours

Standard limits are set at €10,000 per transaction, per day, per week and per month, with a lower monthly limit of €5,000 in some enhanced risk cases. Only one withdrawal request can be active at a time. All withdrawals require KYC checks, and KYC documents must be current within the last 3 months.

Account Rules and Player Protection

Each player may hold one account only, and the minimum age is 18. We support several responsible gambling tools directly in your account:

Deposit limits
Loss limits
Wager limits
Session limits
Cooling‑off periods (from 7 days)
Self‑exclusion (minimum 6 months)

If you feel your gambling is getting out of hand, we strongly recommend using these tools early. We also direct players to support groups such as Gamblers Anonymous, Gambling Therapy and GamCare for extra help.

Customer Support

GoldenRoo Casino runs 24/7 customer support by live chat and email. Typical live chat response time is around 2 minutes, while emails are usually answered within 24 hours. Our goal is to provide clear, accurate answers with a friendly and direct tone.

You can reach us by email at [email protected].

Our Commitment to Australian Players

GoldenRoo Casino is built with Australian players in mind, with an easy site layout, game categories that match local tastes and a strong focus on fast withdrawals through popular e‑wallets and crypto options. While all balances are held in EUR, our content, promotions and support are prepared to suit Australian expectations for clarity and respect.

We aim to offer a place where you know the rules, can see the numbers up front and can choose how you want to play — whether that is a few spins on a favourite slot or a long session at a live roulette table.

Find Out More

If you would like to know more about GoldenRoo Casino, our licence, our bonus rules or our security controls, you can explore our main site at goldenroo-au.com or contact our support team at any time. GoldenRoo Casino is a brand for adults who want clear information, a strong game line‑up and service that treats every player fairly.